Russell Brunelle (russellb) wrote,
Russell Brunelle

My first 1/3/03 diary entry

"Thou shalt not even listen to generalized criticism from anyone who is not willing to offer a practical suggestion, or their own time, to improve the situation they're complaining about." -RussellB's Prime Directive of Nonprofit Organizing

I mean it.

By taking unconstructive criticism seriously, as a volunteer your morale is impacted to no good end. Furthermore, until pressed to offer their solution, the person complaining will only continue to see themselves as a mere consumer rather than a participant.
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